Chris, South West England, March 2012

Chris came off his bike when he swerved to avoid a collision with a bus, despite having right of way. He hit the pavement as he came off.

Chris’s collarbone and several ribs were broken; he also had a punctured lung and severe grazing and bruising. The broken collarbone seriously limited Chris’s movement for seven months. Over a year on, he still only has 80% movement in his shoulder and cannot sleep on his side due to the pain.

The police did not attend the scene of the crash so missed the opportunity to collect evidence and took nearly two months to take a statement from the bus driver. After being informed that the police were not going to proceed with a prosecution, Chris attempted to contact them to resolve their misunderstandings but failed to do so. The police seemed unable to give a reasonable and logical explanation for their failure to prosecute the bus driver.

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